Deep partnership with KWESZ. Optimize supply chain, enhance customer relationships, and drive business growth with our tailored software solutions.
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New Awareness of Supply Chain & CRM
The importance of CRM (Customer Relationship Management)
2024 CRM Statistics：
• 92% of businesses claim that CRM played an important role in achieving their income goals.
• 92% of customers say they would leave a company altogether after two or three negative interactions.
• Conversion rates may increase up to 300% using a CRM.
• CRM systems enhance customer retention rates, leading to a profit gain ranging from 25% to 85%.
• 72% of businesses say that the use of CRM offers them access to better customer data.
• 52% of companies think that CRM can help them create more effective teamwork between their departments.
• Sales teams using CRM confirmed that job satisfaction increased by 17%.
So high-quality CRM gives companies a "jump-start on digital iterations". DigitLink's 6 CRM products are targeted at key consumer response data, providing more intelligent as well as "high ease of use".
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80% of E-commerce customers with transactions are one-time buyers, which is a huge opportunity for E-commerce brands. Because brands that possess a high-quality CRM to maintain high-stickness customer relationships have a better chance of increasing the repurchase rate among this 80% of the customers.
The precondition for high customer stickiness is to provide customers with comprehensive marketing and service journey, which is inseparable from a complete CRM system. The 6 products of DigitLink interactive category can help E-commerce enterprises to provide "easy-to-use" and "high-stickness" in the paths of accurate marketing, intelligent cultivation, social listening and analysis, consumer intelligence, customer service quick-response, data analysis, etc. CRM customer journey function set.
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SupplyChainPro, our flagship supply chain management platform, offers two core functions to help businesses optimize their logistics and warehouse operations, ensuring efficiency and cost savings:
• The Part 1 Warehouse Management System (WMS) - Streamline warehouse operations with real-time inventory tracking, order fulfillment automation, and optimized storage solutions. This ensures faster delivery times and reduces operational overhead.
• The Part 2 Transportation Management System (TMS) - Optimize route planning, shipment tracking, and delivery scheduling. With TMS, you can reduce transportation costs and improve on-time performance.
Another key feature of SupplyChainPro is its Order Management System (OMS), which enhances order tracking, customer engagement, and delivery management.
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• Social CRM can enhance customer retention by as much as 27%.
• Depending on the context, 76% of customers require to have interaction on different channels.
• 68% of customers are likely to participate in online chat rooms or forums.
Therefore, a brand that listens to and analyzes the voice of customer will have a more highly-sticky member base. The purpose of LinkSocial is to enable E-commerce enterprises to analyze and engagement in a more lightweight level.
Salesforce is the world’s most trusted customer relationship management (CRM) platform with low-code ability. We help your marketing, sales, commerce, service and IT teams work as one from anywhere — so you can keep your customers happy everywhere.
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Connect data islands
Drop complex dev process
Support N+ channels
One-touch data related
Auto-identify customer info
Flexible tag setting
Combine service channels
One-platform case process
Service efficiency booster
Cross-Dept. cooperation
Innovative user interface
Maximum good reviews
Omni-channel chat
Case auto-integration
One-click task assignment
SSO log-in
Manage multi-accounts
Logistics Integration
Smart Route Optimization
Configurable WMS
RT Shipment Tracking
Auto-Order Processing
Satisfaction Insights
Consumer intelligence
Visualized MKT Journey
Flexible tag&seg setting
Behavior data lake
Customized msg channel
Marketing strategy solution
Flexible marketing analysis
Google SEO breakthrough
Boost brand traffic
Increase conversion rate
Increase order amount
SEO expert solution
SEO core lessons
Notice: PLT (Platform)/AS (After-Service)
我们秉持 "以质为核心" 的交付水准，为我们的客户，保 "质“ 并 “如期” 地完成产品与方案的交付与售后。
Press "Ctrl + E" or "Cmd + E" in the Designer and enable "Select on-page element".
Search for the class named, "Cloneable Area".
Copy the element inside this container to your own project.
Rename the classes accordingly if they are clashing with your project.
Ensure custom code from the in-page setting has been copied into your project as well (if there's any).
'Page Trigger' interaction can't be copied directly. You can only clone the whole project, or rebuild it.
A simple trick to copy the 'Page Trigger' interaction into another project is as below:
1. Create a dummy element.
2. Apply any type of 'Element trigger' into the dummy element and select the 'Page Trigger' animation.
3. Copy the dummy element with the animations applied into your new project.
4. The animation should have been copied into your project and you can reapply the 'Page Trigger' animation into your project.
If you have further inquiry or need assistance, feel free to contact us.
Lastly, please do not copy this project and claim it as your own. We wish to continue sharing and giving to the community. In order to do so, we will need your cooperation and full support. Thank you very much,
